Private Label Grooming Products

Frequently Asked Questions for Custom

Is there a minimum order?

We have an order minimum of just 12 units per product. Example: If you just want Lite Matte Creme  then you only have to order 12 units plus the printer set up fee and shipping charges on a first time order. After the first order there is no printer setup charge, if there are no design changes.

Please email orders ( @ ) privatelabelgrooming.co to get started.

*Volume pricing available 

Do you offer refunds?

We do not offer refunds or exchanges on customized products or sample purchases. We will however replace damaged stock due to damage caused by a shipping carrier. Please email sales at privatelablegrooming.co for details if this applies to your order.

Is there a delivery charge?

You can arrange Pickup from our warehouse in Henderson, Nevada.

You can provide your own shipping account with USPS,Fedex, or DHL.

We can ship it for you with our discounted rates starting at $19.95 per order. We ship from Henderson, Nevada directly to your location in the United States or Canada.

AT THIS TIME WE ONLY SHIP TO THE UNITED STATES AND CANADA 

How long will it take to receive my order?

Samples leave the warehouse in 3-5 working days plus shipping time.

For first time orders normally will take between 6 working days after payment and artwork is APPROVED. 

 

Are there any discounts for ordering larger quantities?

We offer volume based discounts as well for orders over 2500. Contact us for more information.

 

How do I request samples?

ORDER SAMPLES HERE ON THE HOMEPAGE

 

Is there a printer setup charge for my labels or brand design?

We have a one time printer setup charge on your first order of $149.00 which allows our design team to create proofs for your approval and complete the setup to print.  After you or your designer completes the label templates per bottle/container type then please email them back with any fonts that were used to artwork ( @ ) privatelabelgrooming.co . 

Can I use my own designer to create my labels?

Of course. Just send us the artwork ready design set up to our specification. Here are the artwork guidelines.

Artwork Setup Guidelines 

We only accept files in PDF, Adobe Illustrator, Adobe In-Design, EPS, or TIFF file Formats.
(Tiff files must be flattened). We do not accept Adobe Photoshop Psd files, Jpegs or PNG compressed files. 

 

Is it possible to source my own packaging?

Yes. Volume purchases only and may require testing and additional fees.

 

Does each product have a recommended retail price?

We can provide a rough guide of what your products could retail for, but as it is your own private label, you can retail them at a price that you think is competitive.